Carollee Crowe

4234 Lynnbrook Drive

Louisville, Kentucky 40220

Email: carollee.crowe@yahoo.com

 

WORK HISTORY

 

2015 - presentMichelin North America/American Synthetic Rubber Company

Position:Export Coordinator

Duties:Process/manage export orders from 22 Michelin plants based world-wide, including order

entry database maintenance, ocean/air freight booking entry and management, change orders,

manual invoicing and proformas, warehouse coordination, liaison for production

planners at Michelin export plants and ocean freight representatives, manage Michelin

Logistics export guidelines and expectations, shipping paperwork generation for freight

forwarding contractors, troubleshooting rail/trucking/freight issues

Supervisor:Karl Scharrer, Administration/Supply Chain Manager

 

2001 - 2015

Position:Internal Communications/Community Relations

Duties:Manage site communications (including internal/external communications, 4-color newsletter and

closed-circuit TV system); write articles with accompanying photos for Michelin NA intranet

programs and draft press releases for corporate PR dept; company liaison for French expats on

assignment at ASRC; company representative for community educational and financial

partnerships, including Operation Brightside and Metro United Way; French translations;

speechwriting/presentations/expense reports/travel arrangements for Plant Manager and

Personnel Manager, EEOC database management

Supervisors:Guillaume Coiraton, Plant Manager and Ben Brown, Personnel Manager

 

 

2000 – 2001NELCO (New England Lead Burning Company) architectural design firm

Position:Office Coordinator – Louisville sales office (temporary until office established)

Duties:Administrative support to traveling Regional Vice President / Sales (marketing proposals, correspondence, travel, invoicing, purchasing)

Supervisor:Bob Brent, Regional Vice President / Sales

 

 

1998 – 2000MedAssist Inc. (patient advocacy/medical coverage firm)

Position:Administrative Supervisor

Duties:Training and supervision of receptionists, executive assistants and clerical support staff in Corporate offices; office supplies/small equipment purchasing; company newsletter; marketing proposals; contracts and addendums; monthly reports; petty cash box; severance and confidentiality releases;               correspondence; appointments; travel arrangements

Supervisor:Mike Shea, President/CEO

 

 

1995 - 1998PPB, Inc. (architectural design firm)

Position:Project Coordinator

Duties:Administrative support to Design/Construction Division and Sales/Marketing Division; project

administration; construction contracts; cost spreadsheets; proposals; bids; correspondence;

Applications for Payment; Purchase Orders; Change Orders; travel and meeting arrangements

Supervisor:Bob Brent, VP/Sales and Marketing

 

 

1988 to 1995:Maker's Mark Distillery Inc.

Position:Administrator, International Division

Duties:Administration of international and duty free markets (including market support, secondary

budgets and billing problems); coordination of visits from international brand managers and

overseas distributor personnel; company liaison for outside consultants for international and duty-free markets; international marketing allowances; correspondent for magazine published by parent company in England; coordination of company planning for Derby week (including hotels, flights, gifts, parties, suppliers and special events); responsible for Derby budget of $100,000+.

Supervisor:Bill Samuels, President

 

 

 

Continued…

 

 

EDUCATION

 

Louisville Collegiate - private

Graduated with honors; attended on academic scholarship

Area of study:college preparatory (emphasis on ancient history, literature and languages)

Awards:National Merit Finalist

National Merit Semifinalist

School Poetry Award

Activities/Achievements:  Field Hockey/Softball (played on field hockey team that won city championship 1972)

 

 

University of Louisville

Graduation cum laude; attended on academic scholarship

Degree:B.LS. in Communications (major: Journalism, minors: French and Ancient History)

Achievements:Dean's List

Sullivan University

Area of study:Executive Assistant

Achievements:Dean's List

 

 

Additional Courses:“Certificate in Professional Development” (2008) University of Louisville

“EQ vs IQ” (2008)

“Essentials of Effective Listening” (2006)

“How To Deliver Exceptional Customer Service” (2006)

“How To Stay Focused in Stressful Times” (2005)

“Brain Boosters” (2004)

“Excelling As A Supervisor” (2000)

“Beginning and Intermediate Excel for Windows 95” (1997)

“Beginning PowerPoint for Windows 95” (1997)

"Beginning and Intermediate Word for Windows 95" (1996)

"Beginning WordPerfect for Windows" (1995)

"Beginning & Intermediate WordPerfect 6.0 for DOS" (1994)

"Beginning & Intermediate WordPerfect 5.1 for DOS" (1992)

"Predictive Index" analyst training seminar (1991)

"Managing Time" (1989)

"Professional Excellence for Administrative Assistants" (1989)                      

"How To Deal With Impossible People" (1988)

Language Training:French

Three years of French in high school taught by native speaker

Three years of French in college taught by native speaker

Intensive French language refresher studies 2001 – 2004

(I use French daily in my current responsibilities at Michelin)

 

Spanish

Five years of Castilian Spanish in elementary and high school.

 

Japanese: One year of basic Japanese taught by native of Japan.